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E-MAIL CLIENT SETUP

If you currently have your domain (i.e. "mydomain.com") hosted with us, the first step in setting up an email client such Outlook or Outlook Express to receive your email is to make sure the email account you want to check exists in your domain. To do that, please login to your Control Panel and make sure the user exists. After you are sure you have the correct username and password, please follow the instructions below:

1) Make sure you have the username and password for the account you want to setup.
Example:
username: example@example.com
password: (whichever you have chosen or been assigned)

2) Make sure you have the correct POP3 (or IMAP, your choice) and SMTP server names written correctly.
Example:
POP3 (or Incoming Mail Server): mail.example.com
SMTP (or Outgoing Mail Server): mail.example.com

3) When asked for account name, make sure you enter your full email address.
Example:
Username: example@example.com

4) After you are done setting up your account, make sure you check the "My Outgoing Server Requires Authentication" Box or you will have problems when attempting to send emails out.
> Click on the "Properties" Button for the Email Account you want to use
> Make sure that on the "Outgoing Server" Portion of the screen you have selected "My Server Requires Authentication"

5) That's it. You are set. If by any chance you are still unable to check or send your messages, contact us at your convenience. Do not forget, however, that you can still check your email using our webmail feature!
Example:
www.example.com/webmail